FAQ

margarita machine faq
what is included with the rental price?

For starters, you get delivery and set-up of your machine along with full instructions if you forget anything after we leave.

what will i need to supply?

Water and a dedicated 15 amp power supply. Alcohol if you are having it in your drinks.

do i need any ice?

No. All you do is add the mix with water. The machine creates the slush in about an hour and a half.

what about power?

Yes, your machine will need power. A standard 110/15 outlet with nothing else on the circuit works the best. We will supply an extension cord and suggest you pick a place within 10 feet of the outlet.

how much slush will each mix make?

Each 2 litre flavour when mixed with 8 litres of water will yield almost 11 litres of frozen slush with the expansion of the ice. With the two flavours you will have close to 22 litres of frozen beverages.

what if we have a large party?

The more the merrier. Count on two mixes for every 45 guests. If we overestimate don’t worry, evaluate your requirements very carefully as once you purchase the mix there are no returns.

can we keep the leftovers?

Well you certainly don’t want to pour them down the drain. If you have empty water jugs just fill them with the leftovers and put them in the freezer for your next party.

how do we return the machines?

Don’t worry, we are not morning people either! Generally all pick-ups will be made between 10am and 4pm. If you need it picked up earlier, no problem. When we leave the machine we will set up a time to pick it up the next day.

should we add less water if we include alcohol?

No. The flavours are specially formulated to be mixed with 8 litres of water. Just add alcohol to the 10 litres of prepared mix. 26 to 40 ounces per mix is all you’ll need to add. Please be advised that adding alcohol to the machine can slow down freeze time as well as alter the consistency of the slush!

tip 1

Before we arrive buy four – 4 litre jugs of water and put them in the fridge. For cocktails put your alcohol in the freezer. Don’t worry – alcohol won’t freeze.

tip 2

Once we’ve prepared your first batch in the machine, refill the jugs with water and put them back in the fridge so you’re ready for round two. When the party is over fill up your empty jugs with the leftovers. If the machine is being used outside try to find a shaded area so it doesn’t have to work so hard keeping your drinks frozen.

tip 3

Top up the mix in the machine with the supplied containers once the level gets down to about half. This way the machine will re-freeze the added mix quicker. Be careful not to move the machine around once it is filled with mix. The hoppers may pop off and you will have quite a mess, not to mention fewer drinks.

chocolate fountain faq
what is included with the rental price?

For starters, you get delivery and set-up of your chocolate fountain along with instructions if you forget anything after we leave. You also get to choose your fountain chocolate in milk, dark or white chocolate. The following day we pick up and clean the fountain so you can enjoy the day after.

what will i need to supply?

-A dressed table or counter top that will accommodate both the chocolate fountain and your dipping item trays/bowls.
-A 4′ round table works well if there are a lot of children at your function…this way they need parental help to access the fountain.
-A dedicated 15 amp power supply.
-The dipping items of your choice (fruit, cookies, pound cake, cream puffs, marshmallows, pretzels, etc.)
-Skewers or toothpicks
-Plates and/or napkins

how much chocolate should i get?

When you contact our office we will ask you a number of questions to determine the package that suits your function best and whether you should consider ordering any extra chocolate.

what do i do with the leftover chocolate?

If you are interested in keeping the chocolate, please do. Remove it from the fountain base by ladling it into a bowl. Do this while it is still melted or it will be too late once it hardens. We have to discard of all chocolate left in the machine and cannot re-use any of it for sanitary reasons.

how do i return the machine?

Don’t worry, we are not morning people either! Generally all pick-ups will be made between 10am and 4pm. If you need it picked up earlier, no problem. When we leave the machine we will set up a time to pick it up the next day.

cappuccino machine faq
what is included in the rental price?

-Delivery and set-up in the location of your choice
-An attendant to prepare your specialty coffees for 3 hours (more time can be booked)
-Bottomless cup service
-Regular and decaf espresso
-2% Milk
-Caramel, French Vanilla, Hazelnut, Irish Cream, and Maple flavoring syrups
-Caramel and chocolate sauce, cinnamon, and chocolate shavings
-8oz. hot beverage paper cups
-Sugar, sweetener, and stir sticks

what will i need to supply?

-A dressed table or counter top at least 3 feet in length
-A dedicated 15 amp power supply within 10 feet of machine
-A water source for the attendant to fill the machine with

how many guests will this ACCOMMODATE?

We have been offering this service since 2005 at a variety of events from 100 person weddings to conferences with over 2000 attendees. If we feel that your event is too large for our capabilities we will let you know.

what service time frame do you suggest?

While it is your decision to make, it has been our experience that many people do not drink coffee after a certain time in the evening. If you are looking to offer this service after dinner, then I would suggest a 7pm to 10pm service time in order to maximize the number of guests that will order a drink.

what are the different kinds of coffee?

With the assortment of flavoring syrups and toppers our attendants can make different varieties of Cappuccino, Latte, Espresso, and Americano coffees.

do you offer just regular coffee?

No, if you are looking to also offer regular coffee to your guests I would suggest making those arrangements in addition to our service. The closest we can offer to a plain black coffee is an Americano (espresso with added hot water).

do you offer tea or hot chocolate?

If you are also interested tea or hot chocolate for your guests please contact us to discuss your options.